Uninterrupted, Smart, Secure

Primary
POS

Payment Recovered

Backup
POS

Payment Routing and Recovery System

For businesses using multiple virtual POS terminals, automatically move the transaction to a backup POS on outage or error. The customer stays on the payment screen and revenue is not lost.

*Gateway can be used by businesses with more than one virtual POS.

Secure Your Collections

How does Gateway work?

If payment fails on the primary POS, Gateway catches the error, verifies collection status, and moves it to the backup provider. Scroll down to see how it works.

Secure Payment

₺1,250.00

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AHMET YILMAZ
Complete Payment
Primary POS is not responding...

Provider Error

HTTP 504 Timeout

Gateway classifies the error and starts the recovery flow.

Collection status Checking
Duplicate risk Checked
Routing to backup POS...

POS 1

Offline

POS 2

Active route

Alternative route selected

If the transaction did not reach the bank, it is moved to the backup provider without a duplicate charge.

Payment is being completed...
₺1,250 Collected

Transaction Recovered!

The customer completes payment without noticing the outage; the collection is reflected in your panel instantly.

Let us call you about Gateway!

We’re with you 24/7
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Gateway Features

Manage multiple POS terminals in one smart layer

Route the payment to the right virtual POS using outage, quota, amount, card family, and installment rules.

Payment Recovery

If the primary POS does not respond, the backup provider is used immediately.

Robot + Backup POS

The suitable POS is selected; if it fails, the next backup opens automatically.

Quota Routing

When the daily quota is full, new transactions flow to the alternative POS.

Amount-Based Routing

Route amounts below the threshold to the primary POS and amounts above it to the backup POS.

Payment Link

Pin payment link transactions to the POS you choose.

Guest Payment

Routing and recovery rules also work in guest checkout.

Full Recovery Tree

Three-layer failover: primary → backup → third POS.

Card Family Based

Route card families such as Bonus and World to your contracted POS.

Bank-Based

Route cards from the bank you choose to the POS you define.

Single Payment Routing

Collect single-payment (installment-free) transactions on a separate POS.

Installment Range Based

Send transactions within a specific installment range to the selected POS.

Tiered Amount

Split low, medium, and high amounts across three different POS terminals.

Frequently Asked Questions

Frequently Asked Questions

We compiled the most common questions about the Gateway payment routing and recovery system.

Gateway is a routing and recovery layer that moves the payment to a working alternative POS when businesses with multiple virtual POS face outages, timeouts, or provider errors. When the issue is resolved, the primary route can be reopened.
It increases the transaction success rate, reduces revenue loss from outages, and recovers the customer’s unfinished payment experience. You can also optimize cost with rules such as quota, amount, card family, and installments.
Gateway is a feature available based on your Payfoni plan. Ask our sales team which plan includes it.
It runs automatically on provider system failures, network outages, HTTP 5xx responses, timeouts, and application errors you mark in the settings.
Routing is triggered on critical server errors such as 500, 502, 503, and 504, and on other HTTP codes you enable in the panel.
No. After a timeout, the collection status is checked with the provider; if the transaction already succeeded, no new charge is made, otherwise a safe switch to the backup POS is performed.

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