At Payfoni, we attach great importance to the privacy of our users. This Privacy Policy explains how the personal data collected through our platform is processed, stored, and protected.

1. Collected Information

• Registration Information: Contact details such as name, surname, e-mail address, and phone number.
• Usage Data: IP address, browser information, session duration, and click history.
• Documents: Any documents, forms, or content uploaded to the platform.

2. Use of Information The collected data may be used for the following purposes:

• Provision and improvement of services
• Responding to support requests
• Fulfillment of legal obligations
• Ensuring the security of services

3. Storage of Data Personal data is stored on secure servers for the duration stipulated in the relevant legislation or for the period required by the purpose of processing.

4. Sharing with Third Parties Payfoni shares user data with third parties only in the following circumstances:

• With business partners necessary for the provision of the service (e.g., cloud service providers)
• Fulfillment of legal obligations
• Presence of the user’s explicit consent

5. Cookies Payfoni may use cookies and similar tracking technologies to enhance user experience, improve services, and ensure security. You can control or disable cookies through your browser settings.

5.1 Mandatory Cookies Technical cookies that are necessary for the platform to function properly.

5.2 Analytical Cookies We use the following services to analyze the use of our website and improve its performance:

• Google Analytics: Collects anonymized data (IP address, device info, page views, session duration, etc.) to analyze how users use the site.
• Microsoft Clarity: Analyzes user interactions through behavioral metrics, heatmaps, and session replays.

5.3 Advertising and Marketing Cookies We use the following services for targeted advertising and marketing activities:

• Meta Pixel (Facebook Pixel): Used to measure ad performance, conduct remarketing, and analyze user behavior.

These services may collect data through first-party and third-party cookies. The collected data may be used for site optimization, security, fraud prevention, and advertising activities. For detailed information on how Google, Meta, and Microsoft process your data, you can review their respective privacy policies.

6. Your Rights Users have the following rights under the KVKK:

• To learn whether their personal data is being processed
• To request information if it has been processed
• To request the correction or deletion of data
• To object to the processing of data

7. Policy Changes Payfoni may update this Privacy Policy at any time. Changes are effective as of the date they are published on our website.

8. Contact You can reach out to us for any questions regarding our privacy policy:

• E-mail: [email protected]
• Phone: +90 (850) 309 55 96